10 Things Your Employees Need From You As A Small Business Owner

18 Feb

Your business can only grow as far as your hand can reach, which means you need employees. But your employees need to have a win/win relationship with you. Your employees are the engine that drives your business, but how well are you taking care of your most valuable asset? Are you focused on making sure that everyone on your team is driving in the right direction? Do you make sure your employees are comfortable talking to you? If you want your employees to work hard and be dedicated to you, you must do the same.


There could be more things to do to build the best relationship with your employee or subordinates, But here are 10 things your employees/subordinates  need from you as a small business owner or manager

  1. Leadership – As the business owner, you      set the tone for your small business. Your employees will always look to      you for advice, or for the example of how to handle situations. Do you pay      vendors chronically late? Do you work 14 hours a day and weekends, too? Do      you go off when a customer complains? Do you come in late every day? Do      you openly favor certain employees? Everyone is watching you and they will      treat your business just like you do – or worse.
  2. Appreciation – You need to learn your      employees’ love languages. And they all might be different. Is it time      off, bonus money, public praise, or more responsibility they crave? You      need to make sure that you are giving them what they need to feel valued.      Your employees are the most valuable thing in your business, so you’d      better be good to them or your business will suffer.
  3. Engagement – Do not hide in your office      struggling to come up with all the answers. Engage your staff in      brainstorming sessions to solve issues in the business. I have had many      interns save the day.
  4. Communication – You need to have regular staff      meetings to make sure everyone knows what is going on. In these meetings,      be sure to hold yourself accountable, too. Don’t demand updates from      everyone around the table without offering the status of your own      projects. It will help you keep the lines of communication open with your      team.
  5. Mentorship – You should be trying to grow      the skills of your employees. Explain why you do certain things and when      they are ready, expose them to clients. Invite them to go to certain      meetings with you. If you get them fully engaged in your business, they      will work harder for you.
  6. Patience – New employees and young      employees need time to grow into their role. Often times as a small      business owner, we want people to hit the ground running. But, do you have      processes documented enough so that you can tell them what to do and how      you like it done? Have a plan in place before you make a hire, so that you      can give them a set of goals and manage your own expectations.
  7. Payment – You need to make sure people      are paid timely. Set a payment schedule for every two weeks and not when      they need a check.  Use a payroll service to make it easy on you to      deal with paychecks.
  8. Protection – Make sure your employees      have a safe work environment. Are female employees walking alone to their      car at night? Also, do not tolerate clients or other employees who      mistreat your staff. No amount of money is worth having people feel like      it’s alright with you that they are abused. I use a two chance rule. I      will speak with a client who is inappropriate first. You do need to give      them a chance to change the behavior. If it happens a second time, I would      end the relationship.
  9. Understanding – There will come a day when      one of your best employees will come to tell you that they are moving on.      Hoping they will not go into business for themselves and try to take your      top customers, (that’s what confidentiality and non-compete agreements are      for in employment contracts), but you also need to be understanding and      supportive. Never blame someone for doing what’s in their own best      interest.
  10. Celebrations Find Reasons to Celebrate. You      can throw a party with your team for any reason: big contracts, birthdays,      baby showers, and holidays. As hard as you ask them to work, party just as      hard when there is something to celebrate.

If you do these things, after 20 years in business you will have some your original employees still with you.


SOURCE: “Business Team Of Four Applauding” courtesy of stockimages /

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Posted by on February 18, 2014 in Articles


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